With its specific requirements,
the B2B industry has given rise to the need for finding industrial market
research solutions. It requires carefully selected focus groups, expertise and
planning.
Till recently the B2B industry has
been relying on the usual consumer market research for its surveys and
test-runs. However, it has become increasingly obvious that this method falls
far short of what is required. Businesses have different requirements when
compared to the average buyer and their decision-making process is also
markedly different.
This dilemma gave rise to
industrial market research solutions. These are B2B marketing solutions that
are tailored to serve a particular industry. This stream of research developed
as a response to highly specialised search needs that normal parameters could
not meet. There are some significant differences between regular consumer
research and industrial research.
Focus group: To begin with,
industrial research relies on a very different focus group. While most consumer
research selects its sample group from a fairly wide range of buyers,
industrial research is far more specific. Respondents must come from the
concerned industrial field. The sample group is uncompromisable and diligent
care must be taken to see that it remains so.
For instance, if the research
involves certain software for the advertising agency, the respondents must come
from the advertising industry. Involving anyone from other fields, even a
related field, will result in completely faulty and misleading results. The
strict sourcing also makes the sample size smaller.
Technical expertise:
Industrial research tends to deal with higher technical expertise than consumer
research. The respondents are carefully chosen for their expertise in their
respective field. Hence, it is important that one has a good working knowledge
of the product at hand. Since most of the products in industrial research tend
to be technical, knowledge of the product is also essential in case of queries
or further clarifications.
Planning the survey: Due to
its unique conditions, finding industrial market solutions can become rather
challenging. Starting from sourcing the sample group to actually carrying out
the survey, the researchers can face several difficulties. Unlike consumer
research, here we are dealing exclusively with busy professionals. Hence, the
research must be scheduled carefully. In case of a group study, there is the
added challenge of assembling everyone at the same time and spot.
In industrial research your client
and confidentiality issues can also complicate matters. Unlike consumer
research, maintaining confidentiality is not very important here. Respondents
are often informed of the concerned company. There are two reasons for doing
so. Sometimes the client name helps in drawing more respondents. It also raises
awareness of the products being developed by the client.
But, while it may draw in more
applicants, it can also make things harder, especially if the research involves
peers. While most professionals will want to know more about industrial market
research solutions in their field, they may show reluctance when attending a
rival’s study.
Ref: - http://www.articlesbase.com/business-ideas-articles/serving-the-b2b-sector-with-industrial-market-research-solutions-7474817.html
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