Consumer research in marketing has many benefits. It
aids in proper planning, tells us about emerging trends, develop communication
and helps us in gauging our brand image.
Comprehensive research is an important component of
any successful venture. In marketing this research is centered mainly on
consumers, since they are the driving force of any sales campaign.
Understanding the consumer is the key to any successful marketing campaign.
Consumer research in marketing has multiple benefits. It comes
into play during every step of marketing, from the planning to the execution
and evaluation of a campaign.
Develop
communication: Communication in the
modern era has become both easy and complicated. Contact with the consumer is
often multi-faceted from the traditional print media to social media. The
challenge lies in creating a communication module that includes all Medias in
an engaging, effective and relevant way.
Consumer research gives you a better idea of your
average consumer’s demographics age, interests and income. This helps in creating more
effective communication, aligning the product with consumer wants and desires.
Understand
trends: The market never remains
static. New inventions, social norms and conditions change the market all the
time. The modern society is changing at a rapid pace and thanks to social
media, this change spreads at an unprecedented rate. What this means is that you
have an extremely aware market that is changing all the time.
Consumer research here acts as a bridge between you
and the consumers, giving you a near accurate picture of changing trends. This
can be used for better communication, marketing and even product development.
Aid in
planning: No good marketing campaign
can be carried out without thorough planning and a good plan requires relevant,
reliable and comprehensive data. This is why consumer research in marketing is so necessary. Good research gives
you the most accurate picture of your consumer –– his
or her wants, desires, income, age, preferences, family background and other
relevant details.
Avoid risks: There is always an element of risk in any market.
Consumer tastes may change, competition may come up with a winner or something
may go wrong on your side. Consumer research is the best way to safeguard
yourself against any dangers. Research tells you about changing trends, a
possible rise of a competitor or even the changing demographics of your market.
Once you have this data, you can take relevant steps to counter these.
Gauge your brand: Branding is one of the most
essential parts of any marketing campaign. Companies spend millions in
establishing and then maintaining their brand image. But how successful is your
brand? Is your brand instantly recognisable? Is there any negativity associated
with your brand? Where does your brand stand vis-a-vis the competition? These
are the issues that consumer research can find out.
Finding new
markets: In marketing we often
develop a tunnel vision. We design a product with a certain consumer base in
mind, concentrating all our marketing efforts on this very section. However,
the same product can find application in other sectors. Consumer research in marketing
focuses on who is buying your product and through this it often brings forward
new buyers and markets.
Ref: - http://www.articlesbase.com/marketing-tips-articles/why-you-need-consumer-research-in-marketing-7456928.html
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